Warranty & Return Policy
Emerson Custom Pedals Warranty Information
All pedals come with a limited lifetime warranty. Warranty includes switches, pots, LED, and all circuitry. The warranty does not include paint, silkscreening, screws, or enclosure. For warranty work please Get In Touch with us for a RMA form before sending your pedal back. Our Warranty Service is only valid when the pedal is returned to our shop for service work. The customer is responsible for shipping costs associated in shipping the pedal to our shop for repair/service work. Damage due to abuse, or damage due to use the use of incorrect power supply is not covered under this warranty. Any modifications or repairs NOT performed by Emerson Custom WILL VOID the pedals warranty.
We do NOT accept returns, offer exchanges or refunds for any reason. Once your order has been shipped it cannot be cancelled for any reason. Orders cancelled prior to shipping will be subject to a 15% processing fee. If you have any questions about our products please email us before you purchase. Thank you.